Support
Our service does not end with the transaction
As long as our members need assistance of any kind, Dottoro will provide the support they need.
We understand how frustrating technical problems can be, that's why we make every effort to provide the best support for our members.
Dottoro offers four levels of support services:
We recommend to take a look at the Documentation and Frequently Asked Questions page first to solve your problem more quickly.
If you do need help our support team is always available to help you in the support forum.
Knowledge Base
Frequently Asked Questions
Support Forum
Direct Contact
Knowledge Base
Our knowledge base is at the heart of our customer support service.
Our documentation is continuously being updated and maintained to make our products more and more user-friendly.
Support Forum
Our Q&A (Question and Answer) type support forum is always available to help you in any technical question.
Our support team will go out of their way to answer every question as soon as possible.
First browse other people's questions; someone might already have come across the same problem.
Thus you might get your answers more quickly; it can also help you ask the right questions.
Frequently Asked Questions
Our FAQ section lists the most common questions regarding the theme end the editor.
It is recommended to take a look into this section before you ask a question in our forum; you might already find the answers to your questions there.
Direct Contact
Should you have any suggestions or comments regarding our services, please don't hesitate to contact us via our contact form.
We will respond as soon as possible.